I was highly impressed by the compassion and empathy of the administrative/support staff. I witnessed one of your employees (she was sitting at the desk to the right when you come in the front door) offer to get a patient’s car from the parking lot and bring it around to the front door. The patient was having difficulty ambulating and was so grateful for the assistance. The front desk staff is very pleasant and cheerful. From both personal and professional experience, having consistently pleasant and helpful support staff can be challenging. I don’t know how you are training your staff, but it definitely works. My visits to your office have always been pleasant. Keep up the good work!    – Michele D.